Book Online & Get 50% OFF - Your First 3 Months Storage
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For cancellations made at shorter notice, but still, 48 hours prior to delivery, we will retain a booking fee equal to the lessor of the first months rent or $149 and refund you the balance of your pre-payment.
Should delivery be delayed by more than 24 hours or cancelled by EZEBOX for whatever reason, customers are eligible for a full refund.
Once a cancellation is made and eligible for a refund, customers can expect to receive their refund within 5-7 business days. Refunds will be processed back to the original form of payment used for the reservation.
If there are any issues with the refund process, customers are encouraged to reach out to our customer service team for assistance.